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Correct a Rejected Reconciliation

If you make a mistake in the reconciliation process and it is rejected by Accounting, there are things you can do to correct it until system enhancements are made, depending on the error.

The status of your reconciliation will say "Rejected". Follow these steps to change the status to "Saved."

  1. Click to edit the reconciliation. Step 1: POS Reconciliation appears.

  2. Click Save.

  3. Click Next to move to Step 2: Additional Information.

  4. Click Save. The status of the reconciliation changes to "Saved."

You can then go back and make the appropriate changes on the data entry, invoice, enrollment screens, and then start the reconciliation process over again.